Frequently Asked Questions
Do I need a reservation?
We highly recommend going to reservations at www.Jojosshakebar.Com
Do you take walk-ins?
Walk-ins are based upon availability and we cannot guarantee that you will be sat without a reservation.
Can I order to-go?
Yes! You can order our entire sweet & savory menu for carry out through our kiosk.
I can't find biggie shakes when I try to order online, why?
Unfortunately, we cannot offer biggie shakes on online platforms for delivery. Our biggie shakes are made to order for carry out through our kiosk.
I have 2 tables (or more), can we be seated next to each other?
We cannot guarantee that separate reservations will be seated together in the same area or at the same time.
I have more than 6 people, can I still make reservations?
We do not take reservations larger than 6 people and limit a max of 2 separate reservations per group. However, we cannot guarantee that you will be seated together in the same area or at the same time. For private parties, please email events@jojosshakebar.Com.
Can I bring a cake or cupcakes?
We do not allow outside food or drinks. In the case that you decide to bring a cake or cupcakes, you will be charged a $25 outside vendor fee.
Do you do anything for birthdays?
We offer complimentary candles on milkshakes for the birthday guest. We also have our birthday bonfire, which starts at $21.
I'm running late for my reservations, can I still be seated?
Reservations running late will be given a 10 minute grace period. After 10 minutes, we cannot guarantee that we will be able to accommodate your reservation.
I left a voicemail and I have not heard back, why?
We apologize for the inconvenience, we check our voicemails daily and do our best to respond as soon as possible.
Someone has a peanut allergy, can we still come to jojo's?
All of our shakes may be cross-contaminated with peanut dust. Depending on the severity of the peanut allergy, the customer should be aware that all of our cookies, toppers and shakes live in a peanut dust contaminated area.
Do you offer any vegan options?
Our nada-milkshake and nada-milk bar is dairy-free and you can add the dairy-free whipped cream to it.
Is our marshmallow kosher?
We do not keep a kosher kitchen. Our marshmallows may contain gelatin that is made from animal fat, like pork.